Frequently Asked Questions
Clear answers about what this product is — and is not.
Yes — model-year research reports and checklists are free. Everyone deserves access to public safety records before spending thousands on a used vehicle.
No. This product organizes public statistics, owner complaints, recalls, and manufacturer service guidance by model year. It does not replace a paid vehicle-history report, which checks collision history, title brands, and odometer records for one specific car.
No. Individual accidents, salvage titles, odometer discrepancies, and ownership counts require a separate vehicle-history report from a dedicated provider.
No. Complaints filed with federal regulators are self-reported and unverified. Some reflect normal wear; others are influenced by publicity. Complaint volume does not prove failure prevalence — we group reports so you know where to focus your inspection.
Lower-volume vehicles have fewer units on the road, so fewer owners file public reports. We display an honest 'Insufficient data' state rather than fabricating a signal.
No. This report does not predict whether an individual vehicle will experience a problem. It shows which patterns have been reported for the model year so you can inspect the right areas.
Yes, always. A pre-purchase inspection by an independent mechanic is the single most important step when buying a used car — this report does not replace it. Our reports simply show you and your mechanic what to focus on.